++ FAQ

Q: Can I add a text link that opens an extended page? An external website? An email?
A: Yes, insert the text you would like to link in the text editor of any of the content items, mark the text with your mouse and click the “Insert / Edit Link” button (Chain icon). In the pop up window open you can choose between an external or an internal link; insert an external link or email or choose from the drop down list a link to one of your website’s pages.
Click “Insert” to add the link to the text and “OK” to save the changes in the item.

Q: How can I create an extended content page linked from a content item?
A: Extended content items can be added to Summary and Group items only in the following way:

·         Drag & drop an item to the page (these items can be added to main pages only).

·         Double click to open the edit item page.

·         Add title, short description, image etc.

·         Click the Link /Content Page tab.

·         From the list of options, choose Full Content Page.

·         Choose the structure; insert text, image, links etc.

·         Click the OK button.

In the website, clicking this item will lead to an extended content item.

Q: Can I duplicate items? (Copy and paste)
A: No, it’s not possible to copy & paste items.

Q: Can I transfer content from one category to another?
A: No, it’s not possible to copy or transfer content from one category to another.

Q: Someone sent a message through the Contact Us form in my website. I can see the mail in the inbox inside the system. However, I did not receive the message to my personal mail. Someone else, who has his own user for the Content Management System, did receive the mail. Why does it happen, and how can I setup a default mail address for updates?

A: When a new site is opened, your site’s administrator has defined an admin user with the details provided by you. If the admin user is someone else other than you he will be the one receiving the mail from the site. However, you can add yourself as an additional admin user and be on the mailing list as well:

·         In the Content Management System, click on the Client Information tab and click the Admin Users button.

·         Click the Add button.

·         Choose your user alias and insert your first and last name, phone no., email.

·         Choose a password.

·         Click Add.

Any Contact Us posts sent through the site from now on will be received both by you and the other admin user(s).

Q: Can I define different keywords for every page in the site? At the moment I can only do it through “site properties” in a general way to whole of the websites.

A: You can set different keywords for different pages in the "Site Setup" tab in the CMS.

Q: Beneath the vertical navigation bar there is a picture, can I change it for every page?

A:  No, this is not possible. Whatever you put in the vertical navigation bar is universal and appears on every page. However, the opposite bar is stand alone and can be different for every page.

Q: How can I create larger spaces between items on the sidebar? If I put a white picture as a space I still see a blue separator that I don’t want.

A: In order to create a “clean” space between items you can use the “Space” item that you can drag to the desired places. If you want to have more space, drag more “Space” items until you get the desired space.

Q: Why can’t I align the text?
A: Items are set to start from the same spot. However, some items have spaces from the sides that can’t be undone. This is why the text cannot be aligned.

Q: I have created an external link but the text did not move.

A: If you highlight the link you created in the editor, you can choose where to locate it.

Q: How can I know which font will be used in my website?
A: The default font for the system is Arial, sized 11. The font cannot be changed, for SEO reasons. But the size can be altered. If you still want to use different fonts, you can do it by pasting from an external editor, such as Word.

Q: There is a grey background around the pictures. Can I delete it or change it to white??

A: The grey background is used whenever the picture is not in the right size. The right ratio for pictures in the system is 2:3 (only in the gallery it is 3:4). If you put pictures in these proportions, there will be no background. Whenever the pictures are smaller there will be a background.

On some skins, such as 7 or 8, there is no grey background. The picture will get the background of the skin, with a delicate frame.